Account Manager. An exciting opportunity has arisen to represent some exciting tourism brands and help them to grow visitor numbers to their respective destinations. You will nurture their travel industry relationships by engaging with travel agents and tour operators via online calls, in person visits, event co-ordination and co-op marketing campaigns. London-based. Hybrid. Account Manager Responsibilities:<ul><li>Develop relationships with key trade partners within the travel industry</li><li>Drive the travel industry's engagement with brands</li><li>Work on collaborative marketing campaigns</li><li>Deliver training to partners online and in person</li><li>Plan and manage trade shows, host fam trips, and various events.</li></ul>Account Manager Requirements:<ul><li>Travel Industry Sales Experience</li><li>A solid grasp of trade partnerships in the travel industry</li><li>A strong ability to build rapport and develop relationships</li></ul>Account Manager Additional information:<ul><li>Salary around 32K</li><li>Benefits such as gym membership</li><li>25 days annual leave plus bank hols</li><li>Hybrid working from office in London</li></ul>If you are interested in this Account Manager role and fit the above criteria please send your CV to <a href="mailto:mark@candm.co.uk">mark@candm.co.uk</a> or call Mark on 02073971272Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&amp;M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit <a title="C&amp;M Recruitment Website" href="http://www.candm.co.uk" target="_blank">www.candm.co.uk</a>

Account Manager

Luxury Travel Store Manager This leading luxury tour operator is looking for an experienced Luxury Travel Sales Manager to lead a team of experienced travel consultants in their busy Cambridge retail travel agency. This is a fabulous opportunity to join this multi award winning travel company who put their team at the heart of everything they do, with a basic salary of £34,945 basic PLUS lucrative uncapped commission and quarterly incentive bonus! Luxury Travel Store Manager - Role &amp; Responsibilities<ul><li>Accountable for meeting and exceeding retail sales targets.</li><li>To drive all sales and to convert bookings by closing the sale and driving top line figures whilst achieving the budgeted operating profit.</li><li>Measure the financial performance of your staff overall and as individuals against the costs of running the store to ensure the best possible productivity.</li><li>Day to day running of the store including operations and administration.</li><li>Responsible for the development of all staff.</li><li>Develop local marketing initiatives and campaigns to drive sales and build relationships.</li></ul>Luxury Travel Store Manager - Skills &amp; Experience required:<ul><li>Experience of managing a retail travel store or tour operator sales / call centre, with profit and staff responsibility.</li><li>A strong track record of delivering sales results and exceptional service.</li><li>A genuine passion for travel, especially long haul destinations.</li><li>Good all round understanding of the sales and commercial aspects of tour operating, including scheduled flights.</li><li>Excellent working knowledge of at least one travel agent or tour operators reservation system.</li></ul>Luxury Travel Store Manager - Additional information:<ul><li>£34,945 basic salary plus lucrative monthly commission and quarterly bonus scheme</li><li>25 days holiday</li><li>37.5 working week, including weekends on a rota</li><li>Regular Fam trips - minimum of 1 per year</li><li>25 days holiday plus bank holidays increasing with length of service and your birthday off</li><li>Discounted holidays and ad hoc prizes!</li><li>Perkbox</li><li>Fantastic opportunity to join this ultra successful, prestigious travel company.</li></ul>Please apply for the position of Luxury Travel Store Manager by applying to this advert, or email your cv to mark@candm.co.ukDon't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&amp;M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit <a title="C&amp;M Recruitment Website" href="http://www.candm.co.uk" target="_blank">www.candm.co.uk</a>

Luxury Travel Store Manager

GROUPS TRAVEL CONSULTANT- Exciting adventure travel company are looking for an experienced Groups Specialist Travel Consultant to take ownership of their large group itineraries. Array of clients, key examples being schools, universities, rock-climbing clubs, sports clubs. Well-matched candidates will have groups experience from either business or leisure travel working closely with airline counterparts. Circa 40K dependent upon experience. Homeworking or Hybrid depending upon your location Group Travel Consultant Responsibilities:<ul><li>Create group reservations</li><li>Negotiate with Airlines and Ground Suppliers</li><li>Manage client relationships</li><li>Booking all ground arrangements</li><li>Putting complex itineraries together </li><li>Issuing refunds and re-issuing tickets</li><li>Ticketing, Invoicing - and making Amendments </li><li>Use Sabre GDS</li></ul>Group Travel Consultant Skills Required:<ul><li>Proven experience in Group Air bookings</li><li>Knowledge of a GDS is essential </li><li>Previous experience in booking complex fares and itineraries</li></ul>Group Travel Consultant Additional Information:<ul><li>This role is starting ASAP</li><li>Salary 40-45K (depending on experience)</li><li>You must have recent/previous group travel consultant experience for your application to be considered</li><li>Homebased or Hybrid depending upon your location</li></ul> If you have the relevant experience and would like to apply for this vacancy please email your CV to mark@candm,co.uk or phone Mark 0207 397 1272 and quote reference 51572Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&amp;M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit <a title="C&amp;M Recruitment Website" href="http://www.candm.co.uk" target="_blank">www.candm.co.uk</a>

Groups Consultant

Team Leader, Circa 35K plus bonus, Bristol Are you an experienced travel sales manager with the drive and enthusiasm to lead your team to success. We have an attractive role with an exciting travel company in Bristol. A salary in the region of £35K plus bonuses is on offer for the successful candidate. Team Leader - Role &amp; Responsibilities:<ul><li>Manage the team with a strong service focus and soft but driven sales approach.</li><li>Ensure a high standard of quality and service is delivered.</li><li>Coach team on maximising booking revenue, such as suggesting additional product to both add to customers travel experience and increase overall booking size </li><li>Lead the team of 6 in a dynamic and inspirational manner.</li><li>Implement, co-ordinate, manage staffing levels.</li><li>Work in partnership with staff from all functions</li><li>Conceive new local business initiatives to drive enquiry levels</li></ul> Team Leader - Skills &amp; Experience required: <ul><li>Sound people management experience.</li><li>Travel industry sales experience.</li><li>Strong commercial awareness and financial management.</li><li>Team Player.</li><li>Inspirational leader who engages employees to achieve results.</li><li>Self-motivated and approaches work with a positive attitude.</li><li>Excellent people management skills.</li><li>Ability to create dynamic and high-performing teams.</li></ul> Team Leader - Additional Information:<ul><li>Salary around £35K. Higher salary possible DOE.</li><li>Additional benefits including pension and travel</li></ul> If you are interested in this Team Leader role please apply to this advert, email your CV to mark@candm.co.uk or call Mark on 02073971272Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&amp;M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit <a title="C&amp;M Recruitment Website" href="http://www.candm.co.uk" target="_blank">www.candm.co.uk</a>

Team Leader

Mark Shapiro

It&rsquo;s no secret that <a href="../../../../../../jobs/?query=adventure">adventure travel jobs</a> is facing a true battle for talent at the moment. Many candidates left the industry during the pandemic and aren't looking to return, while others are showing increased loyalty to their current company.
But a major problem that's been underreported is how Covid effectively extinguished the traditional way for new talent to enter our industry. Travel was banned during the pandemic and, with it, went any opportunities for young people to gain first-hand destination knowledge from gap years.
So if we don't change how we recruit, where do we expect new travel employees to come from?
Increased training?
Firstly, and most importantly, we need to increase the opportunities for people to enter our industry.
Companies like STA Travel were really essential to the sector. They brought in well-travelled, energetic, young people who wanted to get into&nbsp;travel sales. These new employees would go through a full induction programme, get fully trained up, work there for a couple of years and then move on to work for other tour operators.
This was the gateway into the industry for many young people, but a lot of these companies are either no longer operating or are still struggling from the pandemic, so this avenue into travel doesn't currently exist. And when you couple this with the small pool of young people who have even had the opportunity to travel in the last couple of years, we have a real problem.
To counter this, we need all <a href="../../../../../../jobs/?query=adventure">Jobs in adventure travel</a> companies to be more flexible, bring in less experienced people and train candidates from a lower level. Rather than focusing on the number of years that a candidate has had in a previous role, they should look at which applicants have the right DNA for their company, those who love to travel or have the right educational background. If they&rsquo;re more open to those candidates, it will definitely help them fill their job vacancies.
Things need to change. Many tour operators would never traditionally have done this sort of training in-house, but if they can&rsquo;t afford to pay the top salaries to secure the few great candidates in the market, then they have no choice but to consider offering that initial training themselves.
We really have got to do this. I truly believe that if adventure tour operators refuse to offer chances to new people, then this problem will just continue to escalate and will result in a price war with everyone trying to grab those few remaining quality candidates.
Increased salaries?
Of course, the best talent in the market will have their choice of roles and will naturally gravitate towards the jobs that are paying more or that offer increased flexibility and homeworking.
Wages in the travel industry have been a problem for a number of years, and all travel companies will need to re-evaluate their&nbsp;salary&nbsp;banding going forward. The lack of candidates in the market has undoubtedly pushed salaries in the adventure travel sector up and they will continue to go up. In order to get experienced and talented candidates, companies will have no choice but to offer a relevant wage.
Increased flexibility?
Full-time homeworking has undeniably become more important to jobseekers, so this is another option that we all need to seriously consider. The pandemic has meant that about 90 per cent of adventure travel companies have now opened themselves up to hybrid working, but the large majority are not keen to go completely remote based. Adventure tour operators have quite close-knit teams, and the owners still believe very much in their teams all being together in the same room. Very, very few of the companies I recruit for will allow full-time remote working &ndash; the rest will want people in the office at least twice a week.
This is a big issue because some candidates now wish to be based remotely even though they never would have asked for it previously &ndash; it is an expectation that never used to exist. These roles weren't available before the pandemic, and they're still very rare now, but any company that can offer this will instantly have an advantage over their competitors.
With more travel companies now struggling to fill their jobs themselves than in previous years, <a href="../../../../../../about-us/">the role of the recruiter</a> has become more important than ever. But by creating more entry-level training opportunities with improved packages, we can deliver a pipeline of great travel talent that will benefit our entire industry. By Mark Shapiro, Team Leader at C&amp;M Travel Recruitment

Adventure travel is facing a true battle for talent at the moment. But by creating more entry-level training opportunities, we can deliver a pipeline of great travel talent to benefit the entire industry

Mark Shapiro

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