Sports Travel Customer Service Executive, After Sales

Customer Service Executive, Cycling Travel Specialist  required by a Specialist Cycling Holiday company who send cyclists of all abilities on adventures around the world. To qualify for this role you will have a passion for cycling and experience working in a sales OR service role, preferably from the travel industry, but not essential. Basic salary 22K-24K plus commission. Office-based Monday to Thursday and work from home on Fridays. 9am-5.30pm.

Customer Service Executive, Cycling Travel Specialist Responsibilities:

• Deal with customer enquiries post booking on the telephone
• Working calmly and effectively to ensure any issues are resolved quickly 
• Assisting customers with booking changes, payments, and issue resolution.
• Working closely with suppliers to confirm booking details.
• Representing our brand with enthusiasm and professionalism.
• Aim to always offer the very best service

Customer Service Executive, Cycling Travel Specialist Requirements:

• Customer Service OR Sales experience essential
• Passion for Cycling essential
• Passion for Travel essential

Additional Info:

• Excellent scope for progression as company is growing
• Lots of cycling travel available as a benefit
• Social events and overseas travel and fam trips
• Paying up to £24k plus monthly and quarterly bonuses
• Office based in Central London, working from home on Fridays. 

If you are interested in this Customer Service Executive position and you have the relevant experience, please send your CV to harri@candm.co.uk