Operations Executive

This a fast-scaling travel technology platform that connects travel operators and DMC partners with agents. They're looking for a forward thinking Operations Executive to manager the complex rate data that powers the platform to building the relationships that keep partners engaged and growing. 

Operations Executive, Responsibilities

• From day one you'll work across 2 equally important fronts: the structured input, testing and verification of DMC rate data and hands-on partner communication, onboarding and support
• Use AI tools to assist with validation , error-checking and repetitive data tasks. 
• Supporting the onboarding of new DMC partners and agent users
• Response to partner and agent queries 
• Help maintain documentation, templates and support contact, including AI-powered knowledge bases

Operations Executive, Skills Required

• Previous experience working within a DMC
• Experienced in Customer Success, Operations Executive or Sales Support
• Fluency with modern tools (Google sheets, Notion, AI assistants) and an appetite to push what AI can do
• A detail-oriented mindset and genuine comfort working with structured data - spreadsheets don't scare you
• Ambition - you want to grow into a bigger role, good career development within this role

Operations Executive, Additional Information

• Paying up to circa £35K
• Remote based with a meeting every 2-3 weeks in Bournemouth (travel paid)
• Working Mon - Fri

To apply for this Operation Executive please either apply online, email your c.v to amy@candm.co.uk or call Amy on 02073971284 quoting Ref: AM