Senior Travel Consultant

Senior Travel Consultant required for this award-winning travel agency based in Lincolnshire. They are looking for an experienced travel consultant with excellent customer service skills to join their team. This role can be 4 or 5 days per week in the branch with a salary of up to £28,000 dependent on experience plus quarterly bonus and benefits.

Senior Travel Consultant responsibilities:

• Build a holiday package by fully understanding the clients needs and providing the best service to personalise their experience
• Follow up with clients for feedback 
• Assist Branch Manager with tasks such as collating feedback, upholding health and safety in branch, dealing with complaints appropriately and effectively
• Maintain and develop specialist knowledge in at least one of the following: cruising, USA/Canada, Australia/New Zealand, Caribbean, Skiing, air travel, safari, luxury long haul or short haul
• Participate in training and motivating and supporting other members of the team
• Strong selling skills including upselling extras such as airport parking, hotels, transfers etc..
• Run end of day procedures, rolling out new processes and procedures

Senior Travel Consultant skills required:

• Travel industry experience ideally in retail travel
• Strong worldwide geographical knowledge
• Ability to use a GDS, preferably Amadeus
• Excellent selling and communication skills
• Extensive first-hand travel experience

Additional information:

• 4 or 5 days per week across Monday-Saturday (approx 2 Saturdays per month with a day off in the week
• Salary up to £28,000 plus quarterly bonus
• Personal development and growth opportunities
• Travel perks