Travel Sales Support Executive

We’re hiring a Travel Sales Support Executive for a dynamic travel company in West London (hybrid or office-based), offering a salary of around £30k + bonus + private healthcare. If you have strong Galileo ticketing experience and thrive in a fast-paced environment, this varied role offers the chance to support busy sales and operations teams with essential ticketing and admin tasks.

Key Responsibilities:

·         Issue, reissue, and refund air tickets in Galileo

·         Manage and run reports for the department

·         Prepare and send travel documentation (car hire, transfers, excursions, cruise tickets, etc.)

·         Dispatch schedule change notifications to clients

·         Troubleshoot and resolve in-house booking queries

·         Quality control: review and check bookings for accuracy

·         Handle brochure reports and manage dispatch/returns

·         Liaise with operations, ground services, and product teams

·         Respond to agent and client queries post-booking

 

What We’re Looking For:

·         Galileo expertise is essential

·         Previous ticketing experience in a travel environment

·         A strong team player with a proactive, “can-do” attitude

·         Able to work under pressure and manage multiple priorities

·         Excellent attention to detail and a passion for customer service

·         Strong written and verbal communication skills

 

What’s On Offer:

·         Competitive salary

·         Discretionary annual bonus

·         Private healthcare

·         Flexible working: full-time office-based or hybrid (3 days in office)

·         Opportunity to join a well-established, fun and supportive travel team

Ready to bring your ticketing expertise to a busy and rewarding role?
Contact Kelly on 0161 238 4490
Or email your CV to kelly@candm.co.uk quoting Ref: KR60028