Director of Franchise Success

Director of Franchise Success, Travel Industry, London / Hybrid, up to £85k + Bonus. A fantastic opportunity opportunity to provide leadership over franchisee success, sales and corporate account management for this international travel brand.  

Director of Franchise Success Responsibilities
 

• A key focus of this role will be to support and grow the Independent Network of Travel Agents and Agencies within the corporate, luxury leisure and entertainment travel sectors. 
• Create strategies to recruit, attract and retain Independent Agents 
• Create and implement strategic sales plans to achieve revenue targets for agent recruitment and new corporate travel accounts. 
• Identify opportunities for account growth by partnering with individual agents on organic sales development. 
• Oversee the agent success team, focussing on revenue growth, support and training of the agent network to enhance their own revenue performance and success.
• Identify areas of process development to streamline and improve agent efficiency and workflow. 
• Ensure top corporate / business travel accounts have account management services in place to ensure their retention and growth in incremental revenue.
• Oversee the marketing team and the execution of UK campaigns to drive sales and brand awareness. 

Director of Franchise Success skills required
 

• 5+ years of senior management experience gained in a Travel Management Company.
• Experience working with independent network of franchise or partner travel agents/agencies would be preferred
• Excellent commercial, sales and client relationship management experience.
• Experience of market analysis, managing budgets, creating reports and metrics.
• Excellent leadership, communication and presentation skills. 
• Flexible to travel on company business and attend industry/networking events. 

Director of Franchise Success Additional Details
 

• A basic salary up to £85,000 per annum depending on experience 
• 10% discretionary bonus
• 25 days holiday + bank holidays
• BUPA, dental insurance, life assurance