Operations Executive

Operations Executive - Travel
This unique specialist travel company are looking for an Operations Executive to join their inspiring team. This company operate an array of specialist holidays to worldwide destinations. As Operations Executive you will be part of a team ensuring all tours are planned and organised to the highest standard to deliver exquisite experiences for customers.  Salary of £27k, plus bonuses - £31k package, hybrid working. 

Operations Executive - Role & Responsibilities:

• Prepare confirmation and departure documents, checking all elements are booked correctly.
• Manage day to day administration specifically for the wildlife programme. 
• Monitor Operations and Flights inboxes.
• Prepare all group documentation including tour leader packs and passenger manifests.
• Ensure air tickets are issued by consolidators or airlines
• Quote airfares and advise of ticket rules and baggage allowances for all brands.
• Visa administration for all tours.
• Monitoring advice from the FCO and updating practical travel advice
• Assist as required during emergency situations ( very occasional out of hours cover)

Operations Executive - Skills & Experience Required:

• Proven experience in an operations, customer service or sales role within the travel industry
• GDS experience (Amadeus) would be useful but not essential
• Exceptional written and verbal communication skills
• Computer literate with Word, Excel & Databases (eg Access)
• Strong ability to plan and prioritise workloads and delivering according to deadlines
• Exceptional attention to detail
• Strong team player in everything the company does
• Represent the company to the highest standard overseas and in the UK

Operations Executive - Additional Information:

• Salary £27k PLUS monthly, quarterly and annual bonus scheme of circa £4.5k per annum
• Monday to Friday 9 to 6 
• Hybrid working with 2 days per week in the office

Please apply for the role of Operations Executive online or email your cv to Lisa@candm.co.uk