Cruise Customer Service Consultant

Manchester

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Job Reference :
58794

Cruise Customer Service Consultant  Homeworking
Successful Cruise Customer Service Consultant  will be rewarded with a basic salary UPTO £26,000 along with other company benefits . Working for a successful Cruise company, in their Customer Service team , successful Cruise Customer Service Consultants will assist clients with any queries on existing booking and complete any amendments, whilst offering a high level of service . This is a remote position and both full time and part time hours available min of 30hrs per week .Opening Hours 9am -6pm Monday-Friday , Saturdays 9am-6pm , working 1 Saturdays per month.

Cruise Customer Service Consultant responsibilities 

. Assisting clients with any queries on their cruise reservations and completing any amendments on bookings
. Booking additional services when required including excursions, dining, and drink packages.
. Offering an exceptional level of customer service and completing work to a high standard.


Cruise Customer Service Consultant skills required
. Must have cruise knowledge having worked for a cruise specialist company or travel agency with a good level of cruise and travel knowledge.
. Experience booking and emending cruise itineraries, hotels, and flights for clients, using a variety of booking sites.  
. Excellent customer service skills with the ability to build a rapport with clients.
. Excellent attention to detail and confident working to deadlines


If you would like to apply for the role of Cruise Customer Service Consultant homeworking, please apply to rachel@candm.co.uk or call Rachel 01612384491

Rachel Elmore
Rachel Elmore
Rachel Elmore

Team Leader | North

Employment Type
Part Time
Full Time
Job Location
Remote
Job Sector
Leisure Travel Consultant / Reservations
Job Type
Permanent
Salary Bands
26,000 - 34,999
18,000 - 25,999